Privacy Policy
At Nicolaas Alexander, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website, we may collect certain information in order to provide our services and process purchases.
This may include:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information provided during checkout
• Order history and purchase details
We may also collect limited technical information such as browser type, device type, and website usage data to help us improve the functionality of our website.
How We Use Your Information
Information collected through our website may be used to:
• Process and fulfill orders
• Communicate with you regarding purchases or inquiries
• Provide customer service and support
• Improve our website and services
• Send occasional updates or communications if you have chosen to receive them
We use your information only as necessary to operate our business and provide services to our clients.
Payment Security
Payments made through our website are processed through secure payment providers. Nicolaas Alexander does not store or retain full credit card information on our servers.
All payment transactions are handled using industry-standard security measures designed to protect sensitive information.
Sharing of Information
We respect the confidentiality of your personal information.
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only with trusted service providers when necessary to operate our business, such as:
• Payment processors
• Shipping carriers
• Website service providers
These partners receive only the information required to perform their services.
Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance the browsing experience and better understand how visitors interact with our website.
Cookies may help us:
• Remember site preferences
• Improve site performance
• Analyze general website traffic
Most web browsers allow users to control or disable cookies through their browser settings.
Data Protection
We take reasonable steps to protect the personal information shared with us and maintain appropriate safeguards designed to prevent unauthorized access, disclosure, or misuse.
While we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us at any time to:
• Request access to your personal information
• Update or correct your information
• Request removal from marketing communications
We will respond to reasonable requests in accordance with applicable laws.
Policy Updates
From time to time, this Privacy Policy may be updated to reflect changes in our practices or website functionality. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, we invite you to contact us directly.
Nicolaas Alexander Ltd.
3975 St Johns Avenue
Jacksonville, Florida 32205
(904)388-4212