Terms & Conditions
Welcome to the Nicolaas Alexander website. By accessing or using this website, you agree to the following Terms & Conditions. These terms govern your use of our website and the purchase of products offered through it.
If you do not agree with these terms, please do not use this website.
Use of Website
This website is intended for informational and shopping purposes for clients interested in Nicolaas Alexander jewelry.
Users agree not to misuse the website, interfere with its operation, or attempt to gain unauthorized access to any portion of the site or related systems.
All content on this website, including text, images, and product descriptions, is the property of Nicolaas Alexander and may not be reproduced or used without permission.
Product Information
We make every effort to present our jewelry accurately through descriptions and photography.
However, slight variations may occur due to:
• lighting and photography
• screen display differences
• the natural characteristics of gemstones
• the unique nature of estate and vintage jewelry
These variations are normal and do not constitute defects.
Estate Jewelry
Many items offered by Nicolaas Alexander are estate or vintage pieces. Such items may show minor signs of wear consistent with age and prior ownership.
Each piece is inspected prior to sale to ensure it is secure and suitable for wear while preserving its original character.
Please review our Estate Jewelry Disclosure for additional information.
Pricing & Availability
All prices are listed in U.S. dollars and are subject to change without notice.
Because many pieces in our collection are one-of-a-kind, availability cannot always be guaranteed until a purchase has been completed.
Nicolaas Alexander reserves the right to cancel orders in the event of pricing errors, inventory discrepancies, or payment authorization issues.
Payment & Order Processing
Orders are processed after payment has cleared through our banking institution.
Nicolaas Alexander reserves the right to cancel or refuse any order that appears suspicious, flagged by financial institutions, or otherwise inconsistent with our security policies.
Shipping & Delivery
All shipments are handled in accordance with our Delivery Assurance Policy.
Orders are shipped using insured delivery with signature confirmation required upon receipt. Responsibility for the package transfers once delivery has been confirmed by signature.
Please review our Delivery Assurance Policy for full shipping details.
Returns & Exchanges
Returns and exchanges are subject to the terms outlined in our Returns & Exchanges Policy.
Returned items must be received in their original condition and will be inspected prior to refund approval.
Limitation of Liability
Nicolaas Alexander shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products through it.
Our liability, if any, shall not exceed the purchase price of the product involved in the transaction.
Website Availability
While we strive to keep our website accessible at all times, Nicolaas Alexander does not guarantee uninterrupted access to the website and may perform updates or maintenance without prior notice.
Governing Law
These Terms & Conditions are governed by the laws of the State of Florida.
Any disputes arising from the use of this website or purchases made through it shall be handled in accordance with applicable Florida law.
Changes to These Terms
Nicolaas Alexander reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on this page.
Contact Information
If you have questions regarding these Terms & Conditions, we invite you to contact us directly.
Nicolaas Alexander Ltd.
3975 St Johns Avenue
Jacksonville, Florida 32205
(904)388-4212